Privacy Policy


1. Introduction

This Privacy Policy sets forth the privacy practices of EastBanc Technologies, LLC and its affiliates and subsidiaries (collectively, "Sympli") with respect to all Sympli information, data, graphics, content, software applications (including, without limitation, mobile software and applications) (collectively, the “Software”); the Sympli website, located at, (the “Website”); and other Sympli products or services provided or otherwise made accessible on or through the Software or the Website. Collectively, the Software, the Website, and any other Sympli services are hereinafter referred to as the “Service”. In this Privacy Policy, “we”, “us”, “our” and other similar references mean Sympli and “you” and “your” and other similar references mean any particular user of the Service. This Privacy Policy describes how Sympli uses personal information of users collected through our Service (“Personal Information”).

This policy applies (i) immediately to users who utilize the Service on or after the Effective Date and (ii) on the Effective Date to users who utilize the Service before the Effective Date. Any person who does not agree to be bound by this Privacy Policy should not utilize the Service. Each capitalized term not otherwise defined herein shall have the meaning set forth in Section 2.

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at, or by mail at:

EastBanc Technologies, LLC
Attention: Privacy Office
1211 31st St NW,
Washington, DC 20007


2. Definitions

  1. a) “Contact Information” means (i) your name, (ii) your physical address, (iii) your email address and (iv) your telephone number.
  2. b) “Effective Date” means the date set forth at the beginning of this document.
  3. c) “Sympli Affiliates” means any parent, subsidiary, member, officer, director, employee, or agent of Sympli or any company under common control with Sympli.
  4. d) “Privacy Policy” means the set of policies set forth in this document.
  5. e) “Financial Account Information” means your credit card number, credit card expiration date and credit card verification code, all with respect to one or more credit cards that you have the lawful right to use, and your bank account number, bank account title, bank name, branch location and routing number, all with respect to one or more accounts that you have the lawful right to access; provided “Financial Account Information” does not include the last four digits of your credit card number, which we retain for purposes of verifying User Account and User Account Information.
  6. f) “Transaction Information” means all information related to transactions that you conduct on the Service and your interactions with the Service.
  7. g) “User Account” means an account permitting access to the Service, with which is associated a user name and password.
  8. h) “User Account Information” means information that identifies you to the Service, including your user name, password, internet protocol address, and MAC address.
  9. i) “User Content” means images, comments, and other materials that you post to the Service.

3. Types of Personal Information We Collect

Sympli collects the following types of Personal Information through the Service:

  1. a) Contact Information;
  2. b) Financial Account Information;
  3. c) Transaction Information;
  4. d) User Account Information; and
  5. e) User Content.

4. Mechanisms for Collection of Personal Information

Sympli collects Personal Information (i) upon a user’s creation of a User Account, (ii) upon logging into the Service, (iii) upon interactions with the Service, and (iv) upon uploading User Content to, or generating User Content on, the Service, and (v) when you communicate with Sympli through the Service. When you access our Service, we may place small data files on your computer or other device known as “cookies”. We use cookies to recognize you as a user of the Service. Cookies may remain on your device until you erase them or they expire. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of the Service. You should refer to the help sections of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling cookies.

5. Purpose of Collection and Use of Personal Information

Sympli uses Personal Information to:

6. Disclosure of Personal Information

We may disclose your Personal Information to:

7. Storage and Security

We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We use commercially reasonable security measures to protect against the loss, misuse and alteration of your information under our control. Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Service. We also are not responsible for the actions of any third parties that may receive any such information.

We may transfer your information to, or maintain it on, computers located outside of your state or country, in a location having laws that are less protective of your privacy. If you are located outside the United States and choose to provide information to us, be advised that Sympli is located in the United States and processes your information in the United States. By using the Service under this Privacy Policy and the Terms of Service, you consent to the transfer of your information to the United States.

We will retain Personal Information only as long as our business needs require. We will then destroy or render unreadable any such information upon disposal. We collect and process Financial Account Information from you using third party PCI-compliant service providers when you subscribe to the Service. We do not store Financial Account Information transmitted through the Service.

8. Email Policies

Sympli reserves the right to send you e-mail relating to your account and to the Service. You cannot opt-out of receiving such e-mails, and you agree to receive them.

9. No Responsibility for Privacy Practices of Third Parties

This Privacy Policy applies only to the Service. It does not apply to sites that have linked or are redirected to or from the Service (“Third Party Sites”), regardless of whether or not such link or redirection is authorized by Sympli. Third Party Sites may have their own policies regarding privacy, or no policy at all. Sympi is not responsible for Third Party Sites and you use them at your own risk.

10. Interactions With Others

The Service may contain areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review goods, services vendors, and submit media content. Such use is subject to our Terms of Service, and may be viewed by the public at large. Any information, including Personal Information, that you post there will be public, and therefore anyone who accesses such postings will have the ability to read, collect and further disseminate such information.

11. Accessing and Correcting Personal Information

You may correct or update certain of your Personal Information via your “My Account” screens of the Service.

You may close an account, but Sympli will nevertheless retain your Personal Information so as to protect the business interests of Sympli, Sympli Affiliates, vendors and other users. Those interests include the completion of transactions, maintaining records for financial reporting purposes, complying with our legal obligations, resolving disputes, and enforcing agreements.

12. Changes to the Privacy Policy

Sympli reserves the right to change this Privacy Policy. Such changes may be announced to you either by email or by the posting of the revised policy on the Service. You are responsible for reviewing both your own email and the Service to determine what is the then-current Privacy Policy.

13. Notice to Residents of Countries outside the United States of America

Sympli is headquartered in the United States of America. Personal Information may be accessed by us or transferred to us in the United States or to Sympli Affiliates, business partners, vendors, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. Sympli will adhere to its Privacy Policy, regardless of where the Personal Information is processed or stored.

14. California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Sympli pursuant to Section 1798.83 of the California Civil Code, please contact us via email to, or by writing us at the following address:

EastBanc Technologies, LLC
1211 31st St NW,
Washington, DC 20007